FAQ / Help
Frequently Asked Questions
Shipping & Delivery
How long does my order take?
Our products are printed on demand. See our shipping policy for processing information, delivery estimates, and the destinations we currently serve. Delivery estimates are not guarantees.
Will I get a tracking number?
You'll receive a shipping confirmation email with tracking information once your order ships.
What if my order is lost, damaged, or incorrect?
Email support@togetherwefightapparel.com with your order number and details of the issue. Include photos for damaged or incorrect items. See our shipping policy and return and refund policy for request timeframes and next steps.
Returns & Refunds
What is your return policy?
Read our return and refund policy before ordering for eligibility, exclusions, request timeframes, and refund-processing information. Contact us before sending anything back.
How do I request help?
Email support@togetherwefightapparel.com with your order number and the issue.
Sizing
How do I find the right size?
Check the garment brand and style in the product details, then use the matching chart in our Size Guide. Charts are style-specific, not interchangeable. Contact us before ordering if your style or size is not covered.
Do your shirts run true to size?
Fit varies by garment style. Compare the matching chart's measurements with a garment you already own and like the fit of. Do not use standard-length charts for tall styles.
Orders
Can I cancel or change my order?
Email support@togetherwefightapparel.com as soon as possible with your order number and requested change. We will check the order's status. Contacting us does not guarantee a change or cancellation.
I ordered the wrong size. What should I do?
Contact us as soon as possible so we can check your order's status. Review our return and refund policy for wrong-size exclusions.
Contact Us
How do I reach your team?
Email support@togetherwefightapparel.com. Include your order number if your question concerns an existing order.
What is Together We Fight Apparel about?
We create awareness apparel for people living with disabilities, chronic illnesses, mental health challenges, and those who support veterans and survivors. Every purchase helps spread awareness and show solidarity. Together, we fight.